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ULU Recovery & Wellness

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Privacy Policy

Effective Date: July 2025 

ULU Recovery & Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and interact with our studio located in Texas.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or studio, including:

  • Personal Information: Name, email, phone number, health-related information provided voluntarily, and appointment details.
  • Usage Information: IP address, device type, browser information, website navigation patterns, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies to improve site functionality and user experience. You can manage cookies through your browser settings.

2. How We Use Your Information

We use collected information to:

  • Schedule and confirm appointments
  • Respond to inquiries and provide customer support
  • Send service updates, newsletters, or promotional communications
  • Improve our website and services
  • Comply with applicable legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information:

  • With third-party service providers (e.g., scheduling tools, email providers) solely to deliver services on our behalf
  • If required to comply with legal obligations under Texas or U.S. law
  • To protect the rights, safety, or property of ULU Recovery & Wellness, our users, or others

4. Data Protection

We implement administrative, technical, and physical safeguards to protect your data. This includes secure servers, encrypted communications, and limited access to personal information.

5. Your Rights

Texas residents have the right to:

  • Access and correct your personal information
  • Opt out of marketing communications
  • Request deletion of your personal information where applicable

To submit a request, email us at hello@uluwellness.com.

6. Third-Party Websites

Our site may link to other websites not under our control. We are not responsible for their content or privacy practices and encourage you to review their policies.

7. Children’s Privacy

Our website and services are not directed to individuals under 18 years old. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the effective date above.